Health Home Improvement

Diagnose Water Softener Problems: Troubleshooting Guide

Water softeners are crucially important for softening of hard water and the various water softener equipment help in the process to treat hard water. These water softeners are complex structures and they can also cause trouble by breaking down on an odd day. Hence, it is important to understand the working of these water softeners and be able to fix it at our end. Proper maintenance and care are required for the smooth functioning of the water softeners.


The few important solutions are as follows: Pure salt with iron remover must be used.

  1. Don’t add any salt until the salt already in the tank is completely exhausted.
  2. Use resin beads and check to see if they are still in good condition.
  3. Lean the brine tank at least once every year. Below mentioned are common problems that keep occurring and every user must know to tackle it


Salts and Minerals are major trouble makers in breaking a water softener. The salt and mineral particles accumulate the gets deposited to block the line at the filter screen and brine line. Blockages are fixed easily and most of the user manuals provide an easy guidance on the steps to fix these blockages. You can also head over to this page to troubleshoot this problem.

Salt Bridges

The problem of blockages is caused when salt and minerals start depositing within the lines but there are chances of deposits inside the tank too. In some extreme cases, a salt bridge can get erected which causes heavy piling of salt deposits at the base of the tank. In this case, the water softener fails to soften water. The salt bridge can prove deadly by creating a hard crust of salt in the tank and hinder the system from undergoing regeneration.

Salt bridges are also simple and easy to fix. A broom handle can be used to reach to the bottom of the tank and break the bridge and clean up the deposits.

Resin Beads

Resin beads are also used in water softeners to deal with hard water problems. Mostly resin beads can last the lifetime of your equipment. However, Resin beads can also break or hinder the working of the water softener and hence it required frequent recharging. If you see particles of sand floating on the surface of the water it indicates that the resin beads have stopped functioning to its full potential and requires an immediate fix.

The solution to this problem is pretty simple and it only requires cleaning of resin beads or replacements. User’s manual also has some easy ways to fix resin beads.


The motor of the water softener is prone to a breakdown when the user uses t wrong or due to technical faults.  Failure of the motor is common and a technician must be called over to look into the issue. Sometimes a motor requires a complete replacement. Moreover, the system can also fail is the user uses it wrong and hence users must take utmost care to apply the settings in the correct way.


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